Privacy Notice
PRIVACY NOTICE IS PART OF THE USE OF OUR WEBSITE
RESPONSIBLE
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties, AVE DE PLATTA SA DE CV (hereinafter “ HUUPA COFFEE ”) informs you that it is responsible for your personal data.
The “User” may contact HUUPA COFFEE at any time through our email address contacto@huupa.coffee or directly at Calle Pino Suarez #90, Centro, Hermosillo, Sonora. CP 83000, Mexico. We protect and safeguard your personal data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your personal data.
PERSONAL DATA
The information provided by the User must always be true and complete. The User will be responsible at all times for the data provided and under no circumstances will HUUPA COFFEE be responsible for the veracity of the same.
The information requested from the user on the website www.huupa.coffee is: Full name, Contact telephone numbers, Postal address, Email address, Credit or debit card details. Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of your personal data will be maintained by effectively establishing and maintaining administrative, technical and physical security measures to prevent damage, loss, alteration, destruction, use, access or improper disclosure.
DATA TRANSFER
The owner of the personal data authorizes HUUPA COFFEE to transfer the data provided by him to third parties (whether a natural person or legal entity), which due to the commercial relationship with HUUPA COFFEE require it for the full fulfillment of the business; it may also transfer them to multiple banking financial institutions for contact and marketing of their financial products or services. The owner of the personal data understands and accepts that at no time may sensitive or patrimonial data be transferred. In the event of not agreeing with the transfer mentioned here, the owner must contact the email: contacto@huupa.coffee , within a period not exceeding 5 (five) business days from the publication of this notice, otherwise and after said term, he accepts and authorizes HUUPA COFFEE to transfer them.
WHAT ARE COOKIES AND HOW ARE THEY USED?
Acceptance of cookies is not a requirement for visiting our site. However, we would like to point out that the use of the “shopping cart” functionality on HUUPA COFFEE and ordering is only possible with the activation of cookies. Cookies are small text files that identify your computer to our server as a unique user when you visit certain pages on our site and are stored by your internet browser on your computer’s hard drive. Cookies can be used to recognize your internet protocol address, which saves you time while you want to enter our site. We only use cookies for your convenience in using HUUPA COFFEE (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example for targeted advertising). Your browser can be configured not to accept cookies, but this would restrict the use of our site. Please accept our assurance that the use of cookies does not contain personal or private data, and is free of viruses.
If you would like to find out more about cookies, go to http://www.allaboutcookies.org , and for information about deleting cookies from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html . If cookies are used, the “help” button on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
USE OF INFORMATION
The information requested in the privacy notice allows HUUPA COFFEE to contact users and potential customers when necessary to complete the purchasing procedures. Likewise, HUUPA COFFEE will use the information obtained to: • Provide an efficient service • Inform about new products or services that are related to the one contracted or acquired by the client • Fulfill obligations contracted with our clients • Inform about changes to our products or services • Provide better customer service. The personal or business data provided by the user will be part of a file that will contain his or her profile. The user can modify his or her profile at any time.
LIMITATION OF USE AND DISCLOSURE OF INFORMATION
In our email notification program for promotions, offers and services, only HUUPA COFFEE has access to the information collected. This type of advertising is done through notices and promotional email messages, which will only be sent to you and those contacts registered for this purpose. You may modify this information at any time by sending an email to contacto@huupa.coffee with the title “Modification of Information Collected.” The emails sent may occasionally include offers from third parties that are our business partners.
ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION)
The area responsible for the management and administration of personal data is handled directly by the Customer Service area, who can be contacted at the email address contacto@huupa.coffee or directly at Calle Pino Suarez #90, Centro, Hermosillo, Sonora. CP 83000, Mexico.
TO EXERCISE YOUR ARCO RIGHTS AND REVOKE THE CONSENT GRANTED
As the owner of personal data, the “User” may exercise the ARCO rights (access, cancellation, rectification and opposition to the processing of their personal data), or revoke the consent given to HUUPA COFFEE , for the processing of their personal data, by sending their request directly to the Customer Service area through the email account contacto@huupa.coffee . Said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) documents proving your identity or, where appropriate, legal representation; (c) a clear and precise description of the personal data for which you request to exercise any of the ARCO rights, (d) an express statement to revoke your consent to the processing of your personal data and therefore, for it not to be used; (d) any other element that facilitates the location of the personal data. Your request must be accompanied by the reasons for which you are requesting such revocation and an official identification of the data owner or his/her representative. Within a maximum period of 30 (thirty) business days we will respond to your request and inform you about the origin of the request through the email from which the request came. HUUPA COFFEE asks the user to update their data whenever it undergoes any modification, as this will allow us to provide you with an efficient and personalized service.
TRANSFERS OF INFORMATION BY JUDICIAL REQUEST
HUUPA COFFEE only makes data transfers to comply with its obligations to its clients. HUUPA COFFEE will only share data when required by court order to comply with procedural provisions.
PROTECTION
When purchasing a product online, bank details will be requested for which we offer security and confidentiality in such a way that the information sent is encrypted to ensure its protection. The protection of data sent over the Internet cannot be guaranteed 100%; therefore, once received, every effort will be made to safeguard the information.
CHANGES TO THE PRIVACY NOTICE
We reserve the right to make changes or updates to this privacy notice at any time to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices. These changes will be available to the public through our website www.huupa.coffee in the privacy notice section.
ACCEPTANCE OF TERMS
This privacy statement is subject to the terms and conditions of the HUUPA COFFEE website described above, which constitutes a legal agreement between the user and HUUPA COFFEE . If the user uses the services of the HUUPA COFFEE website, it means that he or she has read, understood and agreed to the terms set out above.
AUTHORITY
If the user/client considers that his/her rights regarding the protection of personal data have been violated, he/she has the right to go to the corresponding authority to defend his/her exercise of his/her rights. The authority is the National Institute for Transparency, Access to Information and Data Protection (INAI), whose website is: www.ifai.mx.
LAST UPDATE DATE
Dear user, please be advised that the Privacy Notice was modified on March 4, 2024.